Patient Portal Software
The patient portal is a secure web-based platform that allows patients to access and manage their health information. They can view their medical records, communicate with providers, and handle billing and payment.
Understanding Patient Portal
Patient portal software offers secure web or app-based interfaces for seeing test results, updating medical records, accessing, requesting prescriptions, and communicating with clinicians online.
Features that drive efficiency
Self-service scheduling with automatic email/SMS reminders reduces administrative expense and increases clinic use.
Built-in messaging and video visit features improve care coordination by addressing low-complexity problems without requiring an in-person visit.
Using integrated bill-pay and e-statements can decrease billing inquiries and speed revenue cycles, resulting in up to 15% fewer days in AR.
Strategies for Streamlining Healthcare Workflow
Online appointment booking, cancellation, and rescheduling can save phone-based administrative labor by up to 30%, allowing personnel to focus on more important activities.
Integrating encrypted messaging into healthcare procedures speeds up information transmission, avoiding wasteful in-person visits and phone tag.
Patient health information is shared with secure access that includes lab reports, medications, and discharge summaries.
Automating tasks using AI-powered virtual assistants and chatbots to handle patient queries and streamline healthcare workflow.